Shipping & Returns
Shipping Costs
USA Shipping |
Free |
Canada Shipping |
$20 |
International Shipping |
$30 |
We currently ship internationally to the following countries:
Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Kuwait, Malaysia, Mexico, Netherlands, New Zealand, Norway, Qatar, Singapore, South Korea, Sweden, Switzerland, Thailand, United Kingdom, United Arab Emirates
If you are interested in having an order shipped to a country other than one listed above, please reach out to us at support@danielsnyc.com and we will see what we can do!
Shipping Timeline
Orders process in one or two business days and ship from New York. A tracking number will be issued for your order allowing you to track your shipment’s progress. Delivery times can be estimated follows:
U.S. Shipping via UPS
New York City |
1-2 business days |
Washington D.C. |
1-2 business days |
Atlanta |
2-3 business days |
Houston |
3-4 business days |
West Coast |
4-5 business days |
Alaska & Hawaii | 5-6 business days |
International Shipping via UPS Worldwide Expedited
Once shipped, international orders will arrive in 2-4 business days. International orders may be subject to duties and taxes based on the destination country. All duties and taxes are the responsibility of the customer in addition to shipping cost.
Returns & Exchanges
We want you to feel great about your Daniel’s purchase. We offer free returns, including free return shipping for orders within the United States. To initiate a return or exchange for an order within the U.S., please email us at the below email address and we'll be happy to help you get the process started:
support@danielsnyc.com
Return and exchange requests must be submitted within 30 days of receiving your order. Items must be unused, undamaged, in their original condition, and in their original packaging. We reserve the right to refuse returns that do not meet these criteria.
Once we receive the returned item, you will receive a full refund in the amount of the purchase price excluding shipping costs on your original form of payment within 10 – 14 business days.
For international returns, the customer is responsible for all shipping expenses, including duties and taxes.